Services Offered to Homeowners / General Public 

Have you recently bought or sold a property?

 

Do you currently own a property and need other assistance?

Sellers – Account Closure & Recovery of Credit Balances

In order for the transferring attorney to pass transfer at the deeds office a rates clearance needed to be obtained. This entailed making payment of not only the arrears or current balance but also Rates and services 3-4 months in advance. A portion of the advance payment together with any deposit which was being held by the City of Johannesburg must be refunded after the account has been finalised.

FTA can assist with the finalisation of COJ accounts and the refund process.

For additional information on pricing & how to get started with the process please download a copy of our acc closure / refund information pack.

Download Info Pack

Buyers / New Owners

FTA can assist in ensuring that your new account with the City of Johannesburg is opened or has been opened correctly and that all charges currently linked on the billing system for the property are correctly transferred from the sellers account(s) to your new account.

For additional information on pricing & how to get started with the process please download a copy of our New Account Information pack.

Download Info Pack

Existing Account Holders

FTA can assist with a range of disputes and advice. We can review your accounts to identify potential savings. Data would need to be obtained and a report and quotation will be drafted to deal with any issues which are identified.

The most common areas where savings can be achieved are –

Residential – Converting properties to a prepaid elec system and correcting inflated municipal valuations.

Commercial – Tariff analysis and migration to a more optimal tariff.

A fee of between R989 and R2495 will be quoted for the initial investigation depending on the complexity of the property and the number of accounts involved.

Submit a query providing as much detail as possible (contact us) and we will respond with a quotation to look into your matter or alternatively with a quote to fix the problem if we don’t need to gather additional data first.

Some of our more common services can be seen on the Services Offered page.  

Conversion from postpaid electricity to prepaid electricity

Most residential properties will save considerable amounts by converting their electricity from conventional (postpaid) to prepaid electricity. In addition to the monthly savings you are also less likely to receive inaccurate accounts going forward and would need to pay less for clearance when selling the property.

Download Info Pack